May 9, 2026 | 12 min read
What an Annual Maintenance Contract actually is — not in legalese, but in plain English. The four things you’re really...
365 days a year
Every visit & callout
On all workmanship
Property maintenance in Dubai is unpredictable — and it never goes wrong at a convenient time.
AC units run nine months a year. Hard water erodes pipes. Heat cycles stress wiring. Something always goes wrong eventually — and it never goes wrong at a convenient time.
Without a maintenance plan, every issue is a fresh crisis. Find a technician you trust. Negotiate a price under pressure. Hope they show up. Hope they fix it properly. Hope nothing else breaks the same week.
An AMC removes all of that. One trained team. One number. One fixed annual fee. We handle the scheduled servicing, we handle the emergencies, we handle the paperwork. You handle your weekends.
Burst pipe at midnight, AC dead at 6am, power gone at dinner — one WhatsApp message and we're on it. No caps, no fair-use clauses, no exceptions.
Labour is included on every scheduled visit and every emergency callout. You only ever pay for parts — always with written approval first.
Qualified plumbers, AC specialists. The same crew gets to know your property inside out.
Every repair carries a 90-day workmanship warranty. If it fails, we come back and make it right — no debate, no extra charge.
Apartments and smaller homes where you want backup when something breaks — not full property care.
2–3 bed apartments and mid-size villas where you want the property genuinely looked after — not just emergency cover.
Large villas, rental properties, and overseas owners who need full-service property care and documented compliance.
Most people sign on for the peace of mind, not the savings. But if you want to see the numbers, here they are. Tell us about your home and we’ll show you what an AMC costs vs paying ad-hoc, with full working shown.
All prices in AED, inclusive of 5% VAT. Prefer to talk it through? WhatsApp us your property type and AC count.
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🏢 Residential Apartments
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|---|---|---|---|
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AC Units
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Silver
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Gold
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Platinum
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1 AC unit
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AED 2,400
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AED 3,200
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AED 4,400
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2 AC units
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AED 3,000
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AED 4,000
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AED 5,600
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3 AC units
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AED 3,500
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AED 4,500
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AED 6,700
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4 AC units
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AED 4,100
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AED 5,500
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AED 8,000
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🏡 Residential Villas & Townhouses
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|||
|---|---|---|---|
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AC Units
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Silver
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Gold
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Platinum
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2–3 AC units
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AED 4,500
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AED 6,500
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AED 9,500
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4–5 AC units
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AED 6,500
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AED 9,000
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AED 13,000
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6–8 AC units
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AED 8,500
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AED 12,000
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AED 17,000
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9+ AC units
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Custom quote — free on-site survey first
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9+ AC unit properties: free on-site survey before we quote. Villas with pools, generators, or specialist systems are quoted separately for those elements.
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Feature
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Silver
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Gold
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Platinum
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|---|---|---|---|---|
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AC preventive maintenance (per unit/year)
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2×
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3×
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4×
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|
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Electrical inspections per year
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1×
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2×
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3×
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|
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Plumbing inspections per year
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1×
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2×
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3×
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|
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Unlimited 24/7 emergency callouts
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✓
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✓
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✓
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|
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Labour included (PPM + emergency)
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✓
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✓
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✓
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|
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Emergency response time
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120 min
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90 min
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90 min
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Non-emergency response
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Same day
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Same day
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6 hours
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90-day workmanship warranty
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✓
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✓
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✓
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|
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Digital service report after every visit
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✓
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✓
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✓
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|
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Minor consumables included
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—
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✓
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✓
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Minor electrical spares included
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—
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✓
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✓
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Touch-up painting allowance
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—
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AED 250/yr
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AED 250/yr
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Dedicated account contact
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—
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—
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✓
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|
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Annual Maintenance Summary Report
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—
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—
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✓
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|
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Out-of-scope discount
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10%
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15%
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20%
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|
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Major AC service discount
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10%
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15%
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20%
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Every Fixo Felix AMC comes with a written Service Level Agreement. If we miss an emergency response by more than 30 minutes, you get a free additional callout, applied automatically. Three missed emergency SLAs in any 90-day period and you can terminate your contract without penalty — with a full pro-rata refund, no 25% retainer deducted.
You get one free additional callout, applied automatically within 30 days. No paperwork, no debate.
You're not liable for any reactive repair costs that result from the missed preventive visit. We carry that risk — not you.
Terminate your contract without penalty. Full pro-rata refund — no 25% retainer deducted. Walk away clean.
WhatsApp us or call 800 FIXO with your property type and AC unit count. We'll send transparent, all-in pricing the same day.
Digital contract, flexible payment — annual, semi-annual, or quarterly. Takes about 10 minutes.
Within 10 days, a qualified technician attends to confirm inventory and flag any pre-existing issues in writing. Full report in your inbox within 48 hours.
Scheduled PPM visits begin, with 48-hour reminders. The 24/7 emergency line is live from day one.
Get your weekends back. Stop spending Saturdays waiting for technicians who arrive late, work badly, and overcharge.
Service delivered to international standards — the kind you'd expect in London, New York, or Singapore. No exceptions.
Protect rental assets with RERA-compliant maintenance records. Auditable evidence for RDC proceedings and Law 26 of 2007 obligations.
Trusted, documented eyes on your Dubai property year-round. Monthly reports. WhatsApp updates. Full visibility from anywhere.
Three trades — air conditioning, electrical, and plumbing. Every tier includes scheduled preventive maintenance visits plus unlimited 24/7 emergency callouts, with labour included across the board. The tier determines how often we visit, how fast we respond, and what extras (like minor consumables, painting allowance, or an account manager) are bundled in.
If you confirm in writing that you’re renewing, we provide a 7-day emergency grace period after expiry. Beyond 14 days without renewal, work is charged at standard ad-hoc rates with no AMC discount.
What an Annual Maintenance Contract actually is — not in legalese, but in plain English. The four things you’re really...
Why home maintenance in Dubai costs what it costs. The AED 190/hour breakdown, the Fix-it-Twice cycle, and the math behind...
One trained team. One number. One fixed annual fee. Scheduled servicing, unlimited 24/7 emergencies, labour always included. Stop reacting to your property and start ignoring it — in the best way.
At Fixo Felix, we specialize in a wide array of maintenance and repair services.